Customer Story
Managed Production, Sourcing, & Development For 50% of Outform’s Commercial Tablet Display Line
I helped Outform scale operations, ensure consistency, and gain retailer trust globally.
Headquarters
Miami, FL
Employees
488
Industry
In-Store Marketing
Countries
90+
About the Company
is a global leader in innovative retail technology, specializing in designing and delivering interactive experiences that connect brands with consumers. Known for their cutting-edge digital displays and commercial retail solutions, Outform helps businesses transform physical retail into dynamic, tech-driven environments. Their product offerings include commercial tablets, touchscreens, and integrated retail hardware for top global brands.
The Challenge
Outform needed a single owner oversaw the development, production, and quality control of their retail commercial tablets. This centralized structure led to bottlenecks in decision-making, inefficiencies in scaling production, and difficulties ensuring consistent quality across multiple production runs. Managing a global supply chain while meeting the high standards of international retailers further compounded the complexity.
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How We Helped
I provided Outform with a comprehensive solution by serving as a sub-contractor and helped to streamline their production workflow and diversifying their supplier base to reduce reliance on a single point of control. Our expertise in vendor verification ensured partnerships with reliable manufacturers capable of meeting quality standards. We introduced rigorous quality assurance protocols and optimized supply chain logistics to improve efficiency and minimize delays. Additionally, we facilitated smoother communication between the owner and stakeholders to distribute decision-making responsibilities effectively.
The Results
Outform scaled their production with minimized QC issues, reducing lead times and improving product consistency. Their commercial tablets meet global quality standards with fewer defects, gaining the trust of international retailers. Outform successfully expanded their product line and entered new markets, enhancing their reputation as a leading provider of retail technology solutions. By overcoming operational bottlenecks, Outform improved delivery timelines and increased customer satisfaction, positioning themselves for sustained growth.
